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Understand the owner feedback report sources

  • Updated

Learn how each section in the owner feedback report populates with data from MRI Vault.

The owner feedback report includes multiple sections that display data from various sources—such as enquiries, inspections, offers, and marketing campaigns. This guide explains how each section is populated so you can better understand what data is shown and where it comes from.

Section name

How the data populates

Summary

Displays the total number of enquiries received in the Enquiry/Holiday Area for the listing.
Also includes:

  • Days since listing authority
  • Total advertising spend (based on the property card)
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Scheduled viewings (past & future)
  • Shows all scheduled viewings for the listing
  • These can be added via the calendar or the Vault app.

View offers

Displays all offers added against the property, including:

  • Contact name
  • Offer date
  • Offer price
  • Offer notes
  • Offer type/status
Offers.png

Homepass check-in
  • Shows all Homepass check-ins if you're using Homepass for open inspections
  • These are processed via Contacts > Homepass Holding Area.

Office walk-in enquiry
  • Populates when a note is added with the office walk-in enquiry note type
  • The note must be linked to the property by adding the property address
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Open home/inspection feedback
  • Populates when a note is added with the open home/inspection feedback note type
  • The note must be linked to the property by adding the property address
Notes-open-home.png

Phone enquiry
  • Populates when a note is added with the phone enquiry note type
  • The note must be linked to the property by adding the property address
Notes-phone-enquiry.png

Private inspection
  • Populates when a note is added with the Private Inspection note type
  • The note must be linked to the property by adding the property address
Notes-private-inspection.png

Stats

Displays listing advertising statistics from portals such as:

  • REA
  • Domain
  • Office website
  • realestate.co.nz
  • TradeMe

These enquiries are processed via Contacts > Enquiry/Holding Area.


Note: Data shown will vary by portal.

Enquiries

Shows listing enquiries from portals such as:

  • Office website
  • REA
  • Domain
  • REIWA
  • realestate.co.nz
  • TradeMe
  • Includes:
  • Date
  • Contact name
  • Enquiry details

Note: Data shown depends on portal feeds set up in Vault.

Enquiries: QR Code check-ins

Source of enquiry
  • Displays a pie graph based on the Source selected in enquiry notes
  • You can add more source options via Settings > Setup Source Of Enquiry
Notes-source.png

Price feedback

Displays a bar graph showing:

  • Average price opinion
  • Listing price

Based on price opinions added in enquiry notes and filtered by date range.

Notes-opinion.png

Interest level
  • Displays a pie graph showing interest levels from enquiry notes
  • Interest can be set as: Undefined, Cold, Warm, or Hot
Notes-interest.png

Email campaigns

Shows buyer matches sent from the property card via Buyer Match, including:

Note: Only matches sent for this specific listing will appear.

Advertising ledger

Displays a breakdown of advertising expenses for the listing, including:

  • Date
  • Transaction ID
  • Expense type
  • Amount
  • Invoice number
  • Current balance

eTable stats

 Shows electronic table views and document download stats for the property.

What's next?

Learn how to create and manage contact distribution lists for targeted communication, generate and print follow-up reports, and access historical enquiries and feedback data from withdrawn or settled listings.

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