Learn what owners can access in Client Login, including dashboards, documents, advertising details, and enquiry feedback.
This article covers:
About the client login portal
When you grant an owner access to Client Login, they can view real-time property information in a secure portal. The sections they see depend on your Grant Access settings during setup.
What owners can see
- Log in to the Client Login portal
- Enter your username and password
- Click Sign in
What’s included:
Depending on your Grant Access settings, owners may see the following sections in Client Login.
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Client Dashboard - A quick overview of key property updates and status at a glance
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Documents - Files shared with the owner, such as agreements, statements, or marketing collateral
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Advertising Ledger - Breakdown of advertising spend, charges, and relevant financial entries
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Enquiry/Feedback - A summary of buyer or tenant enquiries and related feedback captured during the campaign
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Send Message - A simple way for owners to send messages back to the property manager within the portal
What's next?
Learn how to assist owners in resetting or recovering their access, whether through self-service or staff-assisted options.