Learn how to record key details, check keys in and out, and generate reports.

This article covers:

• Add a new key
• Check a key in or out
• Add key tracking notes
• Track keys via widgets
• Generate a key report
• View key details in the mobile app

Add a new key

Easily record and organise key details for any property type.

To add a new key:

1. Go to: A property profile > Keys tab
2. Click Add New Key (bottom right)
3. Fill in the key details:

• Status - Whether the key is in or out of the office
• Key ID - Unique identifier for the key
• Colour - Optional colour coding (visible in mobile app and calendar)
• Details - Add notes. For example, Front Door Key
  

4. Click Save

Check a key in or out

Track key movement and assign responsibility.

To check a key in or out:

1. Go to: A property card > Keys tab
2. Click Check Out / Edit next to the key
3. Toggle the key status (In/Out)
4. If checking out, select who took the key (contact, supplier, or staff)
   
5. Click Save

All check-in/out actions are logged with date and time.

Key IDs are automatically cleared when a property is settled or marked as management lost, and a note is added under Key Tracking.

Add key tracking notes

Record extra information about a specific key.

To add a tracking note:

1. Go to: A property Card > Keys tab
2. Click Add Key Tracking Note (bottom right)
3. Enter a note and select the Key ID
   
4. Click Save

Track keys via widgets

Monitor key activity from your dashboard.

Use the following widgets to track key movement:

• Keys Checked Out (Office)
• Key Track - Office

Generate a key report

Create reports for key activities across properties using the report writer.

Choose one of the following:

• Property Keys (Sale)
• Property Keys (Lease)

View key details in the mobile app

Access and update key info on the go.

To view key details:

1. Open the Vault mobile app
2. Go to: A property profile > Tap Keys & Alarm Details
3. View or update key status, details, or add new keys
   

What's next?

Learn how to add and manage alarm codes for properties in MRI Vault, record alarm details, and access them using the mobile app.