The Dashboard is designed to provide a clear, at-a-glance overview of your database, tailored to support your specific role within the office. It’s fully customisable, enabling each user to personalise their view to fit their individual needs and workflow.
This article covers:
Configure your dashboard
- Select the Dashboard you would like to configure using the drop-down in the top right-hand corner
- Click Configure
- Tick or untick widgets
Widgets are categorised as: CRM: General, CRM: Mini Widgets, Property: General, Sales Team & Property Management.
- Click Save/Update > Back to Dashboard
These widgets will appear on your dashboard for you to customise the layout. To rearrange the widgets, you can resize and “drag and drop” them into the desired position.
Manage multiple dashboards and widgets
Vault allows you to create and switch between multiple dashboards, each tailored to different tasks or data views. You can configure widgets to show user-specific data (labelled Me) or office-wide data (labelled Office), helping you personalise your workspace and streamline your workflow.
Create multiple dashboards:
You can create as many dashboards as you need.
- Click the dashboard drop-down in the top right-hand corner
- Select + Add New Dashboard
- Enter a name for your dashboard > Click Add
- Click Configure to begin adding widgets
- When done, click Save/Update
Repeat the above steps to set up more dashboards.
Switch between dashboards:
You can
- Click the drop-down menu in the top right-hand corner
- Click a dashboard to view it
Configure dashboard widgets
Dashboards can be updated by adding or removing widgets whenever needed.
- Click the dashboard drop-down in the top right-hand corner
- Click Configure to open widget settings
- Add widgets that show data specific to you (Me) or across the office (Office)
- When done, click Save/Update
Reset a dashboard to default settings
You can reset a dashboard to default without having to unselect widgets one by one.
- Click the dashboard drop-down in the top right-hand corner
- Select the dashboard from the drop-down menu
- Click Configure to open widget settings
- Click Reset Dashboard
In the reset pop-up window:
- Click the Use drop-down menu to select a dashboard template
- Click Use Selected Dashboard
The dashboard will be saved automatically and will load itself.
Remove a dashboard
If a dashboard is no longer required, it can be deleted.
- Click the dashboard drop-down in the top right-hand corner
- Select the dashboard from the drop-down menu
- Click Configure to open widget settings
- Click Reset Dashboard
In the reset pop-up window:
- Click Remove
In the confirmation pop-up window:
- Click Yes/Confirmed
The screen will reload to the default dashboard.
Dashboard widget glossary
Contents:
- CRM: General Widgets
- CRM: Mini Widgets
- Property: General Widgets
- Sales Team Widgets
- Leasing Team Widgets
CRM: General Widgets
Widget Name |
Definition |
| Activity: Triggers |
A log of triggers that have been recently actioned. This includes a description of the action from the trigger, the contact or property involved, and the date/time it was actioned. |
| Bar Graph: New Contacts Added (by month) |
A monthly breakdown of all contacts added to Vault over the past 6 months. |
| Database Snapshot |
A snapshot of the total and the past seven days of contacts added that have been assigned to the selected contact categories. The reported contact categories can be defined from within the Configure button in the top right-hand corner. |
| Enquiries / Holding Area |
A snapshot of all pending property enquiries received in the last 24 hours. This also includes the last 5 enquiries received, including the client's name and the date/time the enquiry was received. |
| Latest News |
Stay updated with our Vault webinars, new function releases, and general Vault updates. |
| Monthly Video Update | View our latest Vault Monthly update video. This includes all our Vault's latest product updates and new product releases. |
My Calendar Events (today) |
You can see all calendar events for the day, including the time, status, summary, and description. |
| My Recently Accessed Contacts |
A Snapshot of the past 10 contacts you have viewed. This includes the contact name, the time when they were viewed, and the type of contact. |
Office Calendar Events (today) |
You can see all office calendar events for the day, including the time, status, summary, and description. |
| Recently Failed Emails | A snapshot of failed emails from the past 7 days, for both bulk and individual emails sent from Vault. |
| Super User |
If you are a multi-office user with super user access, this widget can easily switch between Vault accounts. If you need to set up super user access, you can send a request to support. |
| Upcoming Birthdays |
A snapshot of all upcoming birthdays in the next 31 days, including the contact name and the date. These are populated based on a birthday date added against a contact. |
| Realm Sales AI | learn more about the Sales AI widget. |
CRM: Mini Widgets
Widget Name |
Definition |
| Action List Usage |
A percentage snapshot of the action list currently attached to contacts in your database. |
| Contacts with Email |
A percentage snapshot of contacts in your database with a defined email address. |
| SMS/TXT Usage |
A snapshot of all SMS/TXT sent within the current month. This includes how many SMS/TXT messages have been sent in the last seven days. |
| Total Office Contacts |
A snapshot of total contacts within the office. This includes how many contacts have been added in the last seven days. |
Property: General Widgets
Widget Name |
Definition |
| Current Vacancies (me) |
A snapshot of all available rental properties where you are assigned as the Contact/Enquity Staff Member. This widget populates the property address, vacancy date, and rental price. |
| Current Vacancies (office) |
A snapshot of all available rental properties in your database, including the property address, vacancy date, and rental price. |
| Key Tracker (office) |
A snapshot log of all recorded property keys across all properties in your database. This includes the property address, Key ID, and the option to view the Key Tracking Notes. |
| Keys Checked Out (office) |
A snapshot log of all checked-out keys across all properties in your database. This includes the property address, Key ID, and the option to view the Key Tracking Notes. |
| Office Whiteboard |
A list of all status-updated properties in the last 60 days. This includes the status, property address, date, and the option to view the property card. |
| Portal Monitoring |
A snapshot log of all properties that have been listed on portals (websites) in the last four days. |
| Portal Monitoring - Errors |
This is a snapshot log of all properties listed on portals (websites) that have returned an error in the last four days. |
| Recent Lease Appraisals (me) |
A list of the last 20 appraisals where you are assigned as the Contact/Enquity Staff Member. This includes the property address, owner's name, date, and the last note recorded against an owner/landlord linked to a lease appraisal. |
| Recent Lease Appraisals (office) |
A list of the office's last 20 appraisals. This includes the property address, the owner's name, the date, and the last note recorded against an owner/landlord linked to a lease appraisal. |
| Recent Offers (office) |
A list of all offers recorded against the listing within the office. This includes the client name, property address, status, office price, details & date. |
| Upcoming Rental Open Homes (me) |
A list of all upcoming opens/inspections added against your listings in the next seven days. This includes the property address, date, and time. |
| Upcoming Rental Open Homes (office) |
A list of all upcoming opens/inspections added against the office's listings in the next seven days. This includes the property address, date, and time. |
Sales Team Widgets
Widget Name |
Definition |
| Bar Graph: Commission Forecast (me) |
A bar graph of gross commission from upcoming settled sales in the current month and the next three months, where you are attached as the listing agent. |
| Bar Graph: Commission Forecast (office) |
A bar graph of total office gross commission from upcoming settled sales in the current month and the next three months. |
| Current Listings (me) |
A List of all current listings where you are attached as the listing agent. This includes the days on the market, property address, and status bar based on the Authority dates added against the listing. |
| Current Listings (office) |
A List of all the offices' current listings. This includes the days on the market, property address, and status bar based on the Authority dates added against the listing. |
| Deposits Due (me) |
A snapshot of all listing deposits due in the next eight days for listings where you are attached as the listing agent. This includes the deposit amount, property address, deposit date, and a status bar. |
| Deposits Due (office) |
A snapshot of all listing deposits due in the next eight days. This includes the agent attached to the listing, deposit amount, property address, deposit date, and a status bar. |
| Graph: Appraisal: List |
A curve graph of all Qty Listings compared with Qty Appraisals for the last six months. |
| Leaderboard - Appraisals |
A leaderboard of all appraisals added in the current month. This includes the current standings, agent name, and the Qty. |
| Leaderboard - GrossComm - Settled |
A leaderboard of total gross commission from only settled properties within the current month. This includes the current standings, agent name, and the quantity. |
| Leaderboard - GrossComm - Written |
A leaderboard of total gross commission from only conditional & unconditional properties within the current month. This includes the current standings, agent name, and the Qty. |
| Leaderboard - Listings |
A leaderboard of all listings added in the current month. This includes the current standings, agent name, and quantity. |
| My KPIs |
This is a snapshot of your user's KPIs, which have been set based on a 30-day period. It includes appraisals, listings, and sales. |
| Pending Settlements (me) |
A list of all properties in conditional or unconditional status that are awaiting settlement, where you are the listing agent attached. This includes the property status, address, settlement date, and status bar. |
| Pending Settlements (office) |
A list of all properties in conditional or unconditional status that are awaiting settlement. This includes the property status, address, settlement date, and status bar. |
| Pipeline (me) |
A snapshot of all your upcoming pipelines in the next three months, including the contact name, property address, and date. These are populated based on a pipeline date added against a contact. |
| Pipeline (office) |
A snapshot of all upcoming pipelines in the next two months, including the contact name, property address, and date. These are populated based on a pipeline date added against a contact. |
| Recent Appraisals (mine) |
A list of the last 20 appraisals where you are assigned as the Contact/Enquity Staff Member. This includes the property address, owner's name, date, and the last note recorded against an owner linked to the appraisal. |
| Recent Appraisals (office) |
A list of the office's last 20 appraisals. This includes the property address, the owner's name, the date, and the last note recorded against an owner linked to the appraisal. |
| Upcoming Offer Conditions (office) |
A list of all offer conditions added against a property that are due in the next 21 days. This includes the assigned user, offer condition name, the property address, due date, and status bar. |
| Upcoming Offer Conditions (me) |
This is a list of all upcoming offer conditions due in the next 21 days that have been added to a property and assigned to your user. It includes the offer condition name, the property address, the due date, and the status bar. |
| Upcoming Open Homes (me) |
A list of all upcoming opens/inspections added against your listings in the next seven days. This includes the property address, date, and time. |
| Upcoming Open Homes (office) |
A list of all upcoming opens/inspections added against the office's listings in the next seven days. This includes the property address, date, and time. |
| What needs to be done today (office)? |
A list of all To Do list tasks, Open Inspections, and property tasks that need to be completed across the office for the day. |
| What needs to be done today (me)? |
A list of all your To Do list tasks, Open Inspections, and property tasks that need to be completed for your specific user for the day. |
| Listings Expiring (next 70 days) |
A list of all listings that have reached or are within 70 days of the authority end date has been added against the property. This includes the property address, owner name, and expiry date. |
Leasing Team Widgets
| Office KPIs (Leasing) |
This is a snapshot of your office leasing KPIs, which have been set based on a 30-day period. It includes appraisals and new managements. |
If you provide PA access to another user in your office, this will allow you to view data assigned to that user across the following widgets:
- Offer Conditions (me)
- Pending Settlements (me)
- Deposits Due (me)
- Current Listings (me)
- Appraisals (me)
- Open Homes (me)