Learn how to set up and manage ActivePipe integration in MRI Vault, including generating tokens, syncing campaign data, and viewing contact interactions.

This article covers:

• About the ActivePipe integration
• Set up the ActivePipe integration
• View ActivePipe data in MRI Vault
• Access ActivePipe events for a contact

About the ActivePipe integration

The ActivePipe integration allows MRI Vault to sync campaign data, contact interactions, and unsubscribe statuses directly from ActivePipe. This ensures your marketing and property feedback data stays up to date.

Set up the ActivePipe integration

To create an integration token for ActivePipe:

1. Go to: Office Integrations > Third-Party Access
2. Click Add Token in the bottom-right corner
3. From the dropdown, select ActivePipe
   
4. Choose the desired scopes and click Create Token
5. Copy the generated token and provide it to ActivePipe to complete the setup
   

View ActivePipe data in MRI Vault

Once integrated, ActivePipe data will populate in key areas:

• Owner Feedback Report - ActivePipe campaign stats for a property appear in the Owner Feedback Report
• Contact unsubscribe updates - If a contact unsubscribes from an ActivePipe campaign, MRI Vault automatically updates the contact’s status to reflect this
  

Access ActivePipe events for a contact

You can view all ActivePipe interactions for a specific contact:

1. Go to: The contact profile
2. Click the Other tab
3. Select ActivePipe to see all notes and interactions
   
4. Use the provided link to navigate directly to the contact in ActivePipe

What's next?

Learn about the other integrations supported by MRI Vault.