Skip to main content

Integrate with Homepass

  • Updated

Learn how to connect and use Homepass with MRI Vault to make property inspections and contact management easier.

This article covers:

Before you begin

MRI Vault integrates with Homepass to help agencies manage property inspections, attendee check-ins, and feedback more efficiently.

To activate the Homepass integration:

  1. Contact MRI Vault support

Once approved, the Vault provisioning team will set up the property feed

Set up the Homepass integration

  1. MRI Vault sends a standard REAXML property feed to Homepass every 60 seconds. The Vault Provisioning Team is responsible for setting this up
  2. After setup, Homepass will email you your Homepass Office ID (Key)
  3. In MRI Vault, go to Office Integrations > Homepass
  4. Enter your Homepass Office ID in the API Key field
  5. Select your Default Note Type
    Homepass.png
  6. Click Save/Update to complete the integration.

Check in contacts via the Homepass app

What happens when you check in attendees:

Attendee data from Homepass is automatically synced to MRI Vault’s Homepass Holding Area, where you can manage contacts before adding them to your database.

  1. Use the Homepass app to check in attendees at your open homes
    Homepass-app.png

MRI Vault updates the Homepass Holding Area every 60 seconds.

  1. Go to: Contacts > Homepass Holding Area
    Contacts-holding-area.png
  2. For each attendee, choose:
  • Ignore - Skip adding the contact
  • View/Add - Review and edit contact details before adding
  1. When you select View/Add, you can:
  • Edit name
  • Contact info
  • Categories
  • Marketing preferences
  • Access settings
  • Add requirements
    View-add.png
  1. Click Add Enquiry to save the contact

This also adds a note from Homepass to the owner feedback report.

How MRI Vault handles Homepass data

MRI Vault intelligently replaces initial check-in events with feedback updates, so you won’t see duplicate entries for the same attendee.

Key points:

  • Homepass updates MRI Vault every 4 minutes
  • Duplicate contact checks are handled in VaultRE, not Homepass
  • Contacts appear in the owner feedback report under your selected default note type.

Related articles