Learn how to manage Agora Gateway access and applications for your team and make universal updates across your agency.

This article covers:

• About Agora Gateway Administration
• Access Agora Gateway Administration
• View and manage applications
• Add custom applications
• Manage administrators
• Manage users
• Select company logo

About Agora Gateway Administration

Agora Gateway administrators now have extra features to help manage and control access to your agency's applications.

You can set up and assign default application tiles in Agora Gateway to make onboarding easier for your staff; no complicated setup required. Once set up, you can update applications and immediately apply those changes across your entire agency.

Access Agora Gateway Administration

All users will have access to Agora Gateway; however, only designated administrators will have permission to administer it.

To access Agora Gateway Administration for users who have permissions, log into Agora Gateway, then:

• Click the person icon at the top right corner of Agora Gateway
• Click MRI Agora Gateway Administration
  

View and manage applications

The applications page displays all applications available for your company. This is the default page when you open Agora Gateway Administration. MRI products will be preconfigured and shown automatically. You can search for an application using the search bar in the top-left corner of the screen.

You can view details and access each application by selecting it from the application list. MRI product details are fixed and cannot be edited, but you can update the details for custom applications.

The Application visibility section on the users' Home Page will display all your company's users. You can select the checkbox next to a user to make the application available in their gateway. Users with access to Property Tree will automatically be assigned the Property Tree application tile.

Add custom applications

Custom applications can be added to Agora Gateway, alongside the preset MRI products. This may include partner applications and other useful links.

To add a custom application:

• Click the Apps and users icon on the side toolbar
• Click Applications
• At the top right of the screen, click + Add application
• Enter the application details - Complete the name, URL, and Description fields
• Select an application icon -
  • Click Select
  • Click the Use image radio button and select a file from your computer, or
  • Click the Use Text radio button, enter a caption, and select a colour

• Once complete, click OK
• Click Save

The new application will appear in the application list in Agora Gateway Administration. Visibility for all users will be selected automatically.

• Deselect any user checkbox for which this application is not required

• Click Save

Repeat this process to add additional custom applications to the gateway.

Manage administrators

On the Agora Gateway Management page, you can enable or disable the Agora Gateway for your company's administrators.

To provide or disable administrator permissions:

• Click the Apps and users icon on the side toolbar
• Click Users
• Select a user from the user list
• Click the MRI Agora Gateway Administrator checkbox to provide or disable administrator permissions

• Click Save

Manage users

Manage applications for each user

On the Users page, applications can be selected to be shown or hidden for each user.

• Click the Apps and users icon on the side toolbar
• Click Users
• Select a user from the user list
• Single applications -
  • Under Application visibility, select an application
  • Click the single arrow to move the application from 'Show these applications' to 'Hide these applications' and vice versa

• Bulk applications -
  • Under Application visibility, click the double arrow to move all applications from Show these applications to Hide these applications and vice versa

• Once your changes are complete, click Save

Bulk manage user applications

The user and application matrix provides an overview of all users and applications they can access. Here you can bulk-select which applications to show or hide for users, all from one page.

To make bulk updates for users on the User and application matrix: 

• Click the Apps and users icon on the side toolbar
• Click User and application matrix
• Click the checkbox for each application in the table header to hide or show the application for all users
• Click the checkbox next to each user to hide or show an application just for that user

• Once all changes are complete, click Save

Select company logo

An image can be chosen to appear on the Agora Gateway homepage for all your users. This image will replace the default Agora Gateway logo.

• Click the Setup icon on the side toolbar > Click Client Settings
• Click Select logo
• Click the 'Use company logo' radio button > Select a file from your computer

• Click Save