The SMS/TXT Usage Report is a fantastic report to monitor your usage, including all costs associated with SMS/TXT send via your Vault account.

Step by step

1. Go into Reports > SMS/TXT Usage

2. Select the desired criteria based on the data you would like to populate:

• Date: - Select the date range of the data you want to populate
• Type: - Detailed (Populates the contact number, date/time sent, staff member, message sent, cost and status) or Summary (Populates the staff member, total messages sent and the cost)
• Staff: - Tick for Everyone or untick and select a specific team or user

3. Once you have selected your criteria, you can then click on View to populate the results

Additional information

The report will populate the status of the SMS/TXT that had been sent and will advise if it had been delivered or if there was an error in the delivery.