When a property is under offer/conditional, there are a few steps to ensure that the correct information regarding the sale is entered into the database. This is an important process to ensure that your sale data is correct and reporting will be accurate.
Contents:
Step by step
1. Once a property is under offer/conditional, navigate to the property card
2. Click on Under Offer
3. A new window will now appear for you to enter all the relevant details of the sale, including the sale price, commission, deposit, sales dates, commission deductions, and splits
4. Click on Set As Under Offer - This will now change the status of the property to Conditional
Please note: You will need to ensure that you attach both the purchaser and solicitors against the property, in order to populate correctly in your letters, sales trust, and reporting.
Attaching a Purchaser
This can be done by clicking into the Purchasers tab and adding a new or existing contact as the purchaser.
Attaching Solicitors
We provide the option to add both the vendor and purchaser's solicitors against a sale. This can be done by clicking into the Financials tab > Solicitors - Here you can add a new or existing solicitor for the vendor and purchaser.
Should you require further information on the process of how to convert the property back to a Listing, should the sale had fallen over, please see the below knowledge article:
Additional information
Under Offer (Sales Details) breakdown
Within the under offer details window, we provide you with the option to set the Portal Visibility. This allows you to either show the property as under offer or still available on the portals the listing is showing on.
You are required to select the Sold Type, which is used for reporting. Here you can select from a range of options, including Auction, Post Auction, Prior to Auction, Private Treaty, or Tender. 
Sale Price - If you do not want the sale price to show on portals, you will need to ensure that you tick the Suppress Sale Price from Portal (Where Supported) tick box.
Gross Commission - This will be automatically calculated based on what was entered in the Agreed Selling Fee on the property card. this can also be set whether it is excluding or including GST. 
Deductions - These are any deductions that will come off the top of the total commission amount. You can set up these deductions by going to Financials > Setup/Configuration > Deductions.
Splits - This will populate all agents attached to the listing and is where you can determine how much commission each agent is responsible for. If you need to add other agents or a conjunction office into the split, this can be done by using the plus symbol.
Once added, you have four different split types that you can assign, these include Lister, Seller, Lister + Seller, and Conj Office.
An example of how this can be assigned is outlined below:
- Jackson was the listing agent on the property
- Kelly was not the listing agent, however, was entitled to a portion of the commission
- A conjunction office was added, as they also assisted with the sale
When assigning the commission splits, you will need to ensure that the percentage or dollar amount assigned to each split, adds up to 100%.